This month we have $250 up for grabs.
Win $250 in cash! All you need to do is in 25 words or less tell us how you would spend the $250.
The winner will be announced on November 3rd, 2011. They will also be printed in our November Newsletter. For all the details and to enter the competition go to www.natloans.com.au/competition.html
Enjoy this edition of our newsletter and don’t forget if we can be of any help to you or any of your family or friends in need of a great finance deals, please give natloans a call on 1300 955 791.
The Team from natloans.
 
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Natloans Team Member Profile - Jess
Jess is one of our Junior Loan Writers since August 2010.
Jess, tell us what you like the most about your role as a Senior Loan Writer at Natloans?
"My favourite thing about working for Natloans is the constant client contact. I spend most of the day on the phone to clients and enjoy the way we have both a professional and personal approach to our customer dealings.
Outside of work, what do you enjoy doing?
"Out side of work, I enjoy hanging out with my friends, shopping, partying and sleeping. :-)"
What suggestions do you have for client's applying for a loan through Natloans?
"Be honest, the only way we can help you is if we know everything. Our consultants work very hard to get clients finance and if our clients are honest we will do our best to assist you. By having the bigger picture the consultants can fight for you and work with you to get the best possible finance."
For all your finance needs, you can contact Jess at
jess@natloans.com.au or call her directly on 03 8521 4335.
Customer Satisfaction Rating for August 2011 - 97%!!!!
This month Natloans scored incredibly well with an overall rating of
97/100!!!
Here’s what you said about us in August…….
Karen:
"Hi. Karen,
I’m not one for all this new age, tweeting, fandangled or whatever stuff and wouldn’t know what to do, or say, or how !!
BUT !!!! what I do want to say to you personally is----thank you so much for all your help.
It is rare these days to get the kind of personal, friendly assistance you have given me recently. Let’s face it, it’s hard enough to get this kind of service face to face, let alone over the W.W.W. with someone I’ve never met !!!
I was talking to Steve from Ace Scooters today who also said he was very impressed with your personable approach and how easy it was doing business with you.
I have ridden motor bikes and scooters for many years, to many to remember really but I will indeed ride safely and enjoy it all the more as a result of this experience.
Thanks again"
Morgan-hobb, L
Yes, yeah it was really good I had Karen she was awesome she helped me out with everything she was great."
Hargrave, C
Yes, Amazing! I had Karen budge she's awesome really awesome very thorough and her contact was very high. Communication was incredible."
Huebner, N
Mandy:
"Good afternoon Mandy,
I would like to provide you with my feedback as the Natloans customer.
I applied for a car loan through Natloans early this week and I am glad to inform you that I was given a great customer service by Mandy.
I like the fact they way she communicated with me as I was kept in informed of each step of my application progress and my questions were answered promptly.
As a customer I always embrace good customer service that's why I requested your email so I can provide you with my feedback.
I think Natloans should be very proud of Mandy.
I believe if all of us would serve people as Mandy, our customers would be very happy.
Thank you for your time.
Kind regards"
Nyongo, A
"You guys are all great I couldn’t fault you. Everything was good & perfect the service was really good. Put it this way if I need another loan I’ll use you again."
Filo, D
"If Mandy wasn’t there I wouldn’t get finance with you guys, she finances all my toys and I follow her from company to company. She is just so helpful and gives me competitive rates."
Mijatovic, M
Michelle:
"She was very clear & explained everything easily. Nice and simple and very easy to get along with and talk to."
Aiossa, M
"Michelle has been great to deal with and I have dealt with her every time, she's very efficient and always keeps you updated which makes it heaps easier. She's very professional and gives a lot of feedback throughout the process & gets done what she says she will."
Yoffa, S
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Thank You,
From the Team at natloans.
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