Testimonials
Testimonials: Our success stories
National Loan Solutions has a proven track record of success in obtaining smarter, more innovative solutions for our clients covering car loans, boat loans, bike loans, plant and equipment loans and insurance. We also have proven commitment to providing the best level of service. With over 40% of our business are from existing clients, we think we do a pretty good job!
Below are some of our more recent testimonials:
Hi Michelle,
Just wanted to say a BIG THANKS for all of your help and maintenance over the past week while we have been getting the finance sorted for my new car. Last week started terribly with me writing off my car, then having had some credit issues long ago in the past that were still causing issues all hopes for a new loan were very low.
However you bought me fantastic news when you said I had been approved for a car loan and even better its at a reasonably good interest rate (in fact most places that said they would knock me back based on my credit history as I had explained it had higher rates)
The whole loan process was simple because it was so well explained. Michelle you are an extremely enthusiastic person and made me feel truly special as a customer. Fantastic customer service – even when things went slightly wrong with the contracts mean I will be recommending National Loan Solutions to anyone who will listen.
The best new – my new car is AWESOME. From the minute the turbo first spooled up I have the biggest stupidest grin on my face which hasn’t been wiped off since. I love it am truly appreciate of all your hard work throughout this week.
Thanks so very much, I am copying in the reception address as i would love others to see this feedback as it really is a job well done.
Regards,
Nicole
Nicole Answer 18 July 2008
"wanted to email you and let you know the new car is a dream....still getting used to driving it as its so much bigger than a Hyundai....but also wanted to thank you for everything you did for me...and all the guidance you gave me so I could get the loan...THANK-YOU!Have a fantastic day and just for a little information I start full time work on the 1st of June at Aldi! All things are happening. xxooxx"
Annie Rundell 12th, May 2008
"Thanks so much for all your assistance I really appreciate the opportunity to prove that I can stick to my repayments and rebuild my credit history.
Your help is greatly appreciated."
Kimberley Goldsworthy 5th, May 2008
"thanks jo you dont have to apologise for the delay. i thank you for all that you have done. Your customer service has been exceptional and i greatly appreciate your assistance in obtaining this loan. speak to you soon."
Sal Ken 5th, May 2008
“We would like to take this opportunity to thank you for all your hard work and extra effort put in to making sure this transaction was concluded in a timely and professional manner. The arrangements were made to cause least inconvenience to us the vendors and have made such an impression that we have taken of you and your companies name and would not hesitate to highly recommend you.”
Gene Bernard 23rd, November 2007
“I recently utilized you to secure a loan for a Mazda 3 in Hobart. I just wanted to write and say that the service I received from Kate Gibbs was just fantastic and I very much appreciated all her help and advice. She was very prompt, helpful, very efficient and really provided exemplary customer service to somebody who was very new in terms of car loans so thank you very much Kate.”
Nathan Churchs, 1st October 2007
“Just a big thank you to you Jo…..for all your help and diligence in assisting me getting a loan for a car I love. You really were great Jo and your kind nature and professionalism was really appreciated. Thanks again.”
Shane Seneviratne, 24th July 2007
“Dear Roslyn, just a little note to ‘Thank You’ for all the help with assisting me with my loan for my car. You were more than helpful and I cant thank you enough. Kind regards.”
Marge Weston, 8th May 2007
“Thanks for all your help….its amazing what a difference it is to deal with professionals who care about service and promises….i cant recommend you highly enough.”
Guy Fitzroy, Lolitas Catering, 15th March 2007
“I thank you and your trainee for the marvelous customer service that you provided and the efficiency you have both displayed in providing me with any information that I required. Well done and thank you!!!!”
Amanda Reed, Mt Buller Resort Management, 5th February 2007
“THANK YOU SO MUCH! I am sending you a little something to say thank you. I know I’ve been a headache. Have a great day.”
Tony Tyquin, 30th May 2007
“Just a short email to thank you so very much for the professional, efficient and affective manner in which you recently dealt with my application for a motor cycle loan. Over the years I have dealt with many financial institutions, but never have I experienced such customer service excellence, kindness, consideration and friendliness, as I have with you. Still in shock at the ease of which you dealt with every aspect of my application, from arranging the insurance to delivery of the motor cycle only seven hours after signing the contracts. To use the word amazing to describe your ability and expertise Kate is an understatement and I am simply lost for words to express to you my gratitude for all you have done to make this a truly outstanding experience. Please forward this email to your highest level of management, I believe it is important to know what a wonderful job you do and how valuable you are as an employee.
Warmest regards.” Mark Cain, 22nd December 2007
