case study of a customer

I want to share with you a case study of a customer that we were recently able to assist. This customer had a situation where he had a number of credit cards and a personal loan that he was trying to juggle, as we all do.

This customer was really struggling to be able to make ends meet; being a single guy and he was an a reasonable income – $85,000 per year – but he had to make his commitment in paying rent, paying his debts off etc. and that was challenging for him especially when his credit cards were simply paying the interest only. So what we did was look at his situation and we were able to roll the three credit cards and the personal loan into one personal loan of about $42,000.

This was great as the loan was over a seven year period and we were able to reduce his commitment by about $550 per month, so he had an extra $550 to pay bills and live again, he was back in control and he was absolutely thrilled to pieces and now that he’s back on track he’s paying off his loan and he’s going to be able to go on holidays soon and really start to enjoy himself once again.

Here at Natloans, what we do is really customise and look at our customer situation and really try and help them get back in control and really achieve their dreams.

We hope to hear from you soon and maybe we can help you with some situation like this.


Natloans Guarantees - "Customer Comes First"

Our Response Guarantee:

We are committed to delivering tailored solutions in a timely manner! To further show our commitment, we promise to respond to your enquiry within 60 minutes during business hours (AEST) or you will receive $100 off your next loan with us.

Our Price Guarantee:

We are serious about offering you the best deal! To further show our commitment, we guarantee that if you provide a cheaper written quote, we will match or beat this!

Our Satisfaction Guarantee:

In the unlikely event that you have any cause for dissatisfaction with the service provided by Natloans during your loan experience, please call us within seven days of settlement. We will happily rectify any service problems absolutely free of charge.

Of course, we also love hearing your positive feedback. Your comments are always welcome by telephone or to our website. Remember, our goal is to make your life easier.